Shipping Policy
Shipping Policy for Sangeeta Boochra Wholesale
Welcome to Sangeeta Boochra Jaipur! We are pleased to inform you that we ship our beautiful jewelry products across India and worldwide. To stay updated on shipping and other related information, feel free to create an account with us.
IMPORTANT INFORMATION
- Order Cut-Off Times: Our order cut-off times serve as guidelines only and do not account for possible delays caused by payment authorization.
- Dispatch Timeline: We aim to dispatch all orders within 48 hours, except during Indian public holidays, where it may take up to 72 hours.
- Delivery Estimates: Estimated delivery times are a guide and commence from the date of dispatch.
- Delays: We are not responsible for delays caused by natural calamities or other unavoidable circumstances.
- Redirection of Orders: Once items have been dispatched, we are unable to redirect orders.
- Delivery Confirmation: All deliveries require a signature and proof of ID upon receipt of the order.
WHERE DO WE DELIVER
We deliver globally via reputable courier services, including Speed Dart, DHL, FedEx, and UPS.
- International Delivery: Delivery typically takes 8-15 working days.
- Domestic Delivery (India): Deliveries within India generally take 2-3 working days.
- Delivery Hours: Deliveries are made between 9 AM – 5 PM, Monday to Saturday.
- Single Destination Address: Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, please place multiple orders.
- Order Fulfillment: We strive to deliver each item in your order within 16 working days of placing the order. However, in some cases, we may take longer if we need to produce or procure the items.
- Order Cancellation: If we cannot deliver your complete order within 16 working days, you can request the cancellation of the unshipped parts. Your payment for the unshipped items will be refunded in the manner you made the payment.
- Shipping Agencies: To ensure your order reaches you promptly and in good condition, we ship exclusively through reputed courier agencies. While we endeavor to ship all items in your order together, this may not always be possible due to product characteristics or availability.
FREE SHIPPING
Please contact us for any offers regarding Free Domestic or International Shipping.
SHIPPING CHARGES
If you notice that the packaging is tampered with or damaged upon delivery, please refuse the package and call our all-day helpdesk at (+91) 966-00000-37 or email us at info@sangeetaboochra.com, mentioning your order reference number. We will do our best to arrange a replacement delivery at the earliest.
- Insurance: All shipments are fully insured and require a signature and proof of ID confirmation from the recipient. Your order will only be shipped once your credit card number is approved by the issuing bank.
PLEASE NOTE
The recipient must keep a photocopy of any of the following photo ID proofs handy for receiving the delivery:
- PAN Card
- Driving License
- Passport
- Voter’s Card
Our customer service may contact you for additional information if required. After your order is shipped, you will receive a confirmation email from us.
INSURANCE
Sangeeta Boochra Wholesale insures each order during transit until it is delivered to you. We require a signature and proof of ID for any goods delivered. At this point, responsibility for your purchased goods passes to you. If you specify a recipient other than yourself for delivery (e.g., as a gift), we accept their signature and photo ID as evidence of delivery.